Where is the agency handling my assignment in Cologne?
Our agency is based in Passau and handles your assignment for Cologne online, by phone or by post. We check your language combination and availability before accepting an order. On-site interpreting is subject to individual confirmation.
Do I have to visit in person?
You can prepare your assignment entirely online. Send legible scans or photos and the receiving institution’s requirements. We check whether originals are needed for your particular order. Arrange any in-person handover in Passau in advance.
What translation does an authority require?
Ask the receiving authority about the target language, format and translator’s qualifications. A certified translation by a sworn or authorised translator is often required. The exact requirements can vary by procedure and country.
How long does a translation take?
Timing depends on the languages, volume, subject and availability. Include your deadline with the enquiry. Any express option, price and realistic delivery date are confirmed before you order. Allow additional time for postal delivery.
What does one page cost?
The table shows current examples for one-page documents translated from English into German. A page does not involve the same work in every assignment. Extra pages, other languages and additional services are considered in your individual quote.
How should I photograph my document?
Place it flat in good light and capture every page clearly. All corners, stamps and text must be sharp and fully visible. Include relevant reverse sides, apostilles and annexes. Do not alter or crop out content.
Can certified translations be delivered by post?
We agree whether a paper version is needed and where it should be sent. Check whether the receiving institution accepts a digital version. The quote accounts for the agreed copies and delivery.
Does the translation include an apostille?
An apostille is a separate authentication and is not issued by the translator. If you need an apostille or legalisation, ask the receiving institution about the order of the steps. An existing apostille can form part of the material to translate.
Do you translate certificates and transcripts?
You can request school, university and employment records, including German Abitur certificates. Include the related transcripts and annexes. We translate the content; the responsible institution assesses recognition or grade conversion.
Can I send editable files for a professional translation?
Yes. Send the source file and any references where possible. Agree the target format, layout scope, terminology and audience in advance. Scans or complex typesetting can involve additional work.
Can I book an interpreter for an appointment?
Send the languages, date, exact time, duration, venue or video platform and type of conversation. We check availability and requirements. On-site attendance and any required sworn status must be expressly confirmed.
Can I enquire by WhatsApp?
Yes. Use the WhatsApp link above or in the contact section, and include the languages and intended use. For large files or particular confidentiality needs, we can agree a suitable transfer method with you.
Will a certified translation be accepted abroad?
This depends on the receiving institution, country and procedure. Confirm the required qualification, certification and format first. We check the requirements you send us; we cannot promise acceptance in every country.
Can you check an existing translation?
Proofreading or editing can be requested as separate services. For a certified version, the responsible translator must review the complete source and translation. Merely adding a stamp without checking the content is not a promised service.